Contact Us

We look forward to communicating with you and providing professional technical support and services

Contact Information

Office Address

Shenzhen, Guangdong Province, China

Phone Number

+86 138 2355 3881

+86 755 8765 4321

Email

sales@memsem.com

support@memsem.com

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Social Media

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Our Location

memsem prototype model, Shenzhen, China

广东省深圳市宝安区沙井街道沙井路213号天益智谷a栋

Frequently Asked Questions

How to get product technical support?

You can get technical support through our customer service hotline or by sending an email to support@memsem.com. Our technical support team will respond to your questions within 24 hours.

Do you provide customized solutions?

Yes, we provide customized solution services. Please describe your needs in detail through the contact form, and our solution experts will contact you to tailor the most suitable solution for you.

What is the product delivery cycle?

The delivery cycle for standard products is 7-10 working days. The delivery time for customized solutions depends on the complexity of the project, usually completed within 2-4 weeks.

Do you provide product demonstrations?

Yes, we provide free product demonstration services. You can schedule online or offline demonstrations through our appointment system, and our sales representatives will introduce the product features in detail.

How to become a partner?

We welcome all types of partners to join. Please send your cooperation intention to partner@memsem.com, and our partner team will evaluate your application and contact you.

Do you provide training services?

Yes, we provide comprehensive training services, including product usage training, technical implementation training, etc. Training formats include online courses and offline workshops.